Privacy Policy

Who we are

Our website address is: https://charmedeventballoons.r-us.co.uk.

This Privacy Policy discloses the privacy practices of Charmed Event Balloons R Us (“Charmed Event Balloons R Us”) and its website at CharmedEventballoons.R-Us.co.uk (“Website”). 

If you log on to the Website or use any of Charmed Event Balloons R Us services (“Services”), you are subject to this Privacy Policy. 

As our business changes, our Privacy Policy will change also and we reserve the right to change how we handle information we process on behalf of our customers.  If you use Software and Services, you should check our Website periodically to see recent changes. 

What Information Does Charmed Event Balloons R Us Collect From Its Customers and How are the Data Used

Charmed Event Balloons R Us collects only the following types of personal and non-personal information that are necessary for our legitimate business purposes, and maintains appropriate safeguards to ensure the security, integrity and privacy of this information.

Personal and Business Information

Charmed Event Balloons R Us collects contact and related information from our customers and prospective customers who request information or services from Charmed Event Balloons R Us or who register for Services.  Customers can opt out of providing this additional information by not entering it when asked.

All financial and billing information that we collect is used solely to check the qualifications of prospective customers and to bill for Software and Services. This billing information is not used by Charmed Event Balloons R Us for marketing or promotional purposes.

Charmed Event Balloons R Us uses the information that we collect for business purposes, including responding to requests for information about Software and Services, providing access to certain services, and for registration purposes.  We may also use the information to contact customers to further discuss customer interest in our company, our products and services, and to send information regarding our company or partners, such as promotions and events.

Customers will use our Website to host data and information relating to their business (“Data”). Charmed Event Balloons R Uswill not review, share, distribute, print, or reference any such Data except as provided in the Charmed Event Balloons R Us Master Subscription Agreement, or as may be required by law.  Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, suspected violation of the Master Subscription Agreement, or as may be required by law.  Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password. 

By submitting your information to us and by using the Software and Services or the Website, you are consenting to our use of your data as described herein.  If you do not consent, you should not register with Charmed Event Balloons R Us, not use the Services, and not use the Website.

Non-Personal Information

Certain non-personal information about site visits is recorded by the standard operation of the Internet servers on which this Charmed Balloons R Us website is hosted.  Non-personally identifiable information (“Aggregate Data”) may be for our business purposes, including but not limited to improvement of the design and content of the Charmed Event Balloons R Us WebSite or to personalize your experience on our Website.  This Aggregate Data may be shared with Charmed Balloons R Us related entities, advertisers, partners and/or other third party vendors.  Charmed Event Balloons R Us shall own such Aggregate Data. 

The non-personal information that we collect is as follows:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the Charmed Event Balloons R Us website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Cookies

Charmed Event Balloons R Us uses cookies on its Website to make your experience easy and meaningful and to enable certain technical operations. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have previously visited our website.  Usage of a cookie is not linked to any personally identifiable information while on our Website.

Log Files

Like many standard website servers, our web servers use log files.  Log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks.  Log files are used to analyze trends, administer the site, track aggregated users’ movement and gather broad demographic information. IP addresses, etc. are not linked to personally identifiable information.

Is Information Shared With Third Parties?

Charmed Event Balloons R Us does not sell, share, or distribute any private or personal information to any third parties.

We may however employ other companies and individuals to perform functions on our behalf.  Examples include registering users, processing credit card payments, sending postal mail and email, analyzing data, and providing customer service.  To perform these functions, these companies and individuals may have access to information needed to perform their functions, but may not use it for other purposes.

As we continue to develop our business, we might sell or buy assets. In such transactions, customer information may be transferred to: (i) a parent or subsidiary; (ii) an acquirer of assets; or (iii) a successor by merger.

We may also release information when we believe release is appropriate to comply with the law; enforce Charmed Event Balloons R Us Master Subscription Agreement and other agreements; or to protect the rights, property, or safety of Charmed Event Balloons R Us, our users, or others.  This includes exchanging information with other companies and organizations for fraud protection.

How Can I Access and Update My Customer Information?

Customers who have provided contact information may e-mail Charmed Event Balloons R Us at support@charmedballoons.r-us.co.uk to update their contact or other information.

Customers may also update or change registration information by editing the Account and Privileges page of the Website or by contacting Charmed Event Balloons R Us at support@charmedballoons.r-us.co.uk or +44 (0)7968 803225.

Security

We have security measures in place to help protect against the loss, misuse, and alteration of the data under our control. When the website is accessed using Internet Explorer version 11 or higher, or a comparable internet browser, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that the data are safe, secure, and available only to you.

Communications from Charmed Event Balloons R Us

Users who have provided contact information may occasionally receive email updates or information from Charmed Event Balloons R Us.  In order to respect our customers’ privacy, we present the option to decline these types of communications.  Please see the Choice/Opt-out section below.

Choice/Opt-Out

Users are given the opportunity to opt-out of having their information used for purposes not directly related to our Website or existing business relationship. Users who no longer wish to receive e-mail solicitations or other information from Charmed Event Balloons R Us may opt-out of receiving these communications by clicking on the “unsubscribe” link at the bottom of the email communication. Users can also opt-out by emailing us at support@charmedballoons.r-us.co.uk using “unsubscribe” in the subject line.

Links to Third Party Websites

Our Website contains links to other sites.  Please be aware that Charmed Event Balloons R Us is not responsible for the privacy practices of such other sites or the policies, content, and practices of other web sites. To the extent you visit a third-party site accessible through this Website, we encourage you to read the privacy statements of each and every website that collects personally identifiable information as those third-party privacy practices govern the collection and use of information provided when visiting those sites. This privacy statement applies solely to information collected by the Website. 

Changes to this Privacy Statement

On occasion, it may be necessary for us to change the terms of this Privacy Policy.  We will do so by posting updated text on the Website, and your continued use constitutes acceptance of those changes.  To ensure that you are aware of current privacy practices, we recommend that you check this site periodically.  We will not materially change how we handle previously collected information without providing notice and an opportunity to choose how we use that information.

Contact Information

Any questions, comments or concerns regarding our privacy policy and/or practices should be directed to the Security Administrator by e-mailing such questions to support@charmedballoons.r-us.co.uk or by regular mail addressed to:

Charmed Event Balloons R Us
Attn: Security Administrator
19 Loring Road,
Dunstable, Bedfordshire, LU6 1DZ
Telephone:  +44 (0)1582 671779

Effective Date: April 27, 2020.

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